Returns & Refunds
Returns & Refunds
Return Window
We accept returns within 14 days of the delivery date. After this period, we are unable to offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unworn and in the same condition that you received it
- In its original packaging with all tags attached
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items that have been altered, washed, or damaged
- Items purchased on sale or with a discount code
- Gift cards
How to Initiate a Return
To start a return, please contact us with your order number and reason for return. We will provide you with a return authorization and instructions on how to send your item back.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us with photos of the defect and your order details.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. We recommend using a trackable shipping method as we are not responsible for lost return packages.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with photos and we will make it right.